About

A meticulous IT Support Specialist and Electrical Engineer with over 4 years of hands-on experience in networking, system maintenance, smart automation, and data analysis. Holding an HND in Computer Engineering, Dauda excels in leading teams, solving complex problems, and optimizing technical operations, as evidenced by managing key documentation systems, training over 50 individuals, and implementing advanced electrical and smart solutions. Driven by interests in cybersecurity and machine learning, he leverages strong practical skills in Microsoft Office, networking, and troubleshooting to deliver high-impact technical solutions.

DAUDA BISHARA WILLIAMS

IT SUPPORT / ELECTRICAL ENGINEER
Block V Room 3 Nafrc Barracks Oshodi Lagos, 100001, Oshodi, NG.

Education

Kaduna Polytechnic
Kaduna, Kaduna, Nigeria

HND

Computer Engineering

Courses

IoT-Based Early Flood Detection and Avoidance System (Final Year Project)

Kaduna Polytechnic
Kaduna, Kaduna, Nigeria

ND

Computer Engineering

Work

Ritzman Smart Homes Automation
|

IT Support / Electrical Engineer

Lagos, Lagos, Nigeria

Summary

Spearheaded the implementation and maintenance of smart building systems, ensuring robust IT infrastructure and electrical functionality for residential and commercial clients.

Highlights

Automated entire smart building systems, enhancing operational efficiency and user experience across residential and commercial properties.

Installed and configured advanced smart lighting, cameras, and sensors, improving security, energy management, and integrated automation capabilities.

Diagnosed and resolved complex electrical faults promptly, minimizing system downtime and ensuring continuous, reliable operation.

Configured and managed robust local area networks (LANs), ensuring seamless connectivity and optimal performance for integrated smart devices.

Coordinated effectively with cross-functional project teams, ensuring timely installations and strict adherence to safety compliance and system testing protocols.

DATAGUARD Document Management
|

Data Analyst (Internal Control) - NYSC

Ikoyi, Lagos, Nigeria

Summary

Led critical documentation control and tracking systems, ensuring compliance and enhancing data accessibility for internal audit processes.

Highlights

Led documentation control and tracking systems, ensuring 100% compliance with stringent data handling standards and improving data integrity.

Digitized over 1,000+ hardcopy documents, establishing efficient electronic retrieval systems for remote teams and enhancing data accessibility.

Enforced proper file naming conventions, streamlining data organization and improving documentation turnaround time by 30%.

Functioned as a key team lead on internal audit tasks, ensuring accuracy and efficiency in data verification and reporting processes.

NAFRC
|

ICT Support Assistant

Lagos, Lagos, Nigeria

Summary

Provided comprehensive ICT support to over 50 staff, managing desktop systems, network performance, and user training.

Highlights

Installed and configured desktop and user systems, providing essential ICT support to over 50 staff members and ensuring operational continuity.

Handled hardware repairs and software installations, proactively resolving technical issues to maximize system uptime and extend asset lifespan.

Maintained network performance through continuous monitoring, identifying and addressing bottlenecks to ensure seamless connectivity.

Managed user accounts and permissions, enhancing system security and access control while ensuring compliance with organizational policies.

Trained over 50 students in fundamental computer skills, significantly improving their digital literacy and proficiency.

Riggs Ventures West Africa Plc
|

Machine Operator

Lagos, Lagos, Nigeria

Summary

Efficiently operated and maintained automated machinery, ensuring high product quality and adherence to safety guidelines.

Highlights

Operated automated machinery efficiently, consistently meeting production targets and optimizing output.

Executed routine maintenance checks, proactively identifying and reporting potential faults to the engineering team, reducing unexpected downtime.

Ensured strict product quality compliance, consistently delivering high-standard outputs according to specifications.

Monitored machine parameters and output, making real-time adjustments to maintain optimal performance and efficiency.

Documented daily production activities, providing accurate records for analysis and operational improvements.

Poly Nigeria Ltd
|

Machine Operator

Lagos, Lagos, Nigeria

Summary

Operated mixing and processing equipment, adhering to stringent quality control and safety procedures to ensure consistent production.

Highlights

Operated mixing and processing equipment, ensuring materials were precisely mixed according to required standards.

Adhered strictly to safety and operational procedures, maintaining a compliant and secure work environment.

Recorded daily production output accurately, contributing to effective inventory management and performance tracking.

Reported malfunctions promptly and assisted in maintenance, supporting the engineering team in resolving technical issues efficiently.

Coordinated closely with supervisors on quality control, ensuring product consistency and adherence to specifications.

Languages

English

Certificates

Cybersecurity Training

Issued By

3MTT Nigeria, Dare.io

Soft Skills Training

Issued By

Jobberman

Web Design Training
Computer Appreciation

Issued By

THTWB

Skills

Programming and Scripting

Python.

Operating Systems

Windows Server Operating System.

Software & Applications

Software installation & Support, Microsoft 365 & Office Suite, Application Support.

Networking

Network Configuration, Network Monitoring.

Troubleshooting

System Troubleshooting, Electrical Maintenance.

Data Analysis

Data Analysis.

User Support

User Training, Device Installation.

Attention to Detail

Strong Attention to Detail.

Problem Solving

Problem-Solving and Critical Thinking.

Collaboration

Teamwork and Collaboration.

Time Management

Time Management and Efficiency.

Adaptability

Adaptability in High-Pressure Environments.

Communication

Effective Communication Skills.

Professionalism

Commitment to Workplace Safety.